Welcome to Shrisha Arts. These Terms and Conditions (“Terms”) govern your use of our website https://shrishaarts.in and the purchase of our customized T-shirts and related products. By placing an order or accessing the site, you agree to be bound by these Terms.
1. Order Placement
- All orders are considered confirmed only after full payment and design/mock-up approval.
- You are responsible for ensuring that all customization details (text, design, size, color, etc.) are correct before confirming the order.
- Shrisha Arts reserves the right to accept or decline orders at our discretion.
2. Pricing & Payment
- All prices are listed in INR and are inclusive of applicable taxes unless otherwise stated.
- We accept payments via UPI, credit/debit cards, net banking, wallets, and other methods listed at checkout.
- No order will be processed without successful payment confirmation.
3. Customization Policy
- You may upload your own artwork, logos, or designs. Files must be in supported formats (JPG, PNG, PDF, AI, etc.).
- You confirm that any uploaded content does not infringe upon third-party copyrights or trademarks.
- We are not liable for any legal claims arising from the artwork provided by you.
- We reserve the right to reject designs that contain offensive, illegal, or copyrighted content.
4. Production & Delivery
- Production typically begins within 24 hours of order confirmation.
- Standard production time: 5–7 business days. Delivery time may vary by location (3–7 business days).
- We use third-party courier services for delivery. Shrisha Arts is not responsible for shipping delays caused by couriers.
- Tracking details will be provided once the order is shipped.
5. Cancellations
- Orders cannot be cancelled once customization or production has started.
- If you need to cancel an order, contact us immediately. If production has not begun, we may issue a full or partial refund at our discretion.
6. Returns & Refunds
- As all items are made-to-order, returns or exchanges are not accepted unless there is a manufacturing defect or wrong item received.
- To request a return, email us at [your email address] within 3 days of delivery, including photos of the issue and your order number.
- Approved returns will be eligible for replacement or refund. Refunds are processed within 7–10 business days.
7. Care Instructions
To maintain quality:
- Wash inside-out in cold water.
- Avoid bleach and fabric softeners.
- Do not iron directly on the print.
- Hang dry or tumble dry on low heat.
8. Intellectual Property
- All content on the Shrisha Arts website, including logos, designs, and images, is owned by Shrisha Arts and may not be reused without permission.
- We may use images of customized products for marketing purposes (unless you request otherwise during checkout).
9. Limitation of Liability
- Our liability is limited to the value of the product purchased.
- We are not responsible for indirect or consequential damages resulting from use or misuse of our products.
10. Force Majeure
Shrisha Arts is not liable for any delay or failure to fulfill orders caused by circumstances beyond our control, including natural disasters, transport strikes, or technical failures.
11. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in [Your City, India].
12. Contact Us
If you have any questions, contact us at:
📧 Email: [insert your email]
📞 Phone: [insert phone number]
📍 Address: [insert business address]